Delivery & Courier Info
Delivery from the Mattress World
We have a huge range of mattresses, beds and furniture in stock in our warehouse, ready for delivery. We deliver locally with our own fleet of vehicles to all postcodes within a 100 mile radius of our showroom in Clayton-le-Moors, Lancashire. For BB postcodes (or those very close to us) we can usually deliver the same day or certainly within 24 hours. You can also collect from our showroom or warehouse if you live locally.
We also deliver to most of the UK via our partner couriers DX Freight using their D2H (Delivery to Home) service. This service is a two-man service, delivered to the room of your choice (where current 2021 guidelines allow)
Products in-stock (which most are) are collected by the courier same day (cut off time is 4pm) or the next day and sent to our local Hub then transported overnight to whichever Hub is nearest to your postcode. The product is then put out for local delivery. This service usually takes no longer than 2-3 working days.
Single mattresses in-stock are usually sent out by courier for next day delivery.
Rolled & Boxed mattresses in-stock are also sent on an overnight courier service.
Shipping costs do vary depending on the product(s), and once you get to checkout, your shipping costs will be applied (if applicable). At The Mattress World we do try to absorb as much of the handling and shipping costs as possible to pass on the savings to you, but obviously there are one or two unavoidable costs for bulkier items!
Tracking & Courier Communication
Once you reach checkout, please enter a valid email address so we can keep you up to date with the progress of your delivery and send you tracking information. We will not share your email address with any third party, only our approved couriers for the purpose of timed delivery.
If you have any concerns regarding delivery or access, please feel free to call Sean at the Mattress World shop on 01254 427636 or email: firstname.lastname@example.org
To ensure your delivery goes as smoothly as possible, it is important you tell us about any restrictions our delivery drivers may incur, or other access issues. Our delivery teams will deliver items to the ground and first floor levels as standard, however, if you are beyond a first-floor delivery, please contact the team at Mattress World to discuss delivery options.
Delivered Directly from the Manufacturer
Most of our products are held in stock and are available for immediate delivery from our warehouse, however, some items are dispatched directly from other Manufacturers using their own delivery service. If you have ordered more than one item and one is a Direct from Manufacturer item, you will receive two separate deliveries, one from The Mattress World and one from the Manufacturer (via their own Delivery Service)